Salesforce Technical Project Manager

Cloud Peritus is a boutique consulting firm focused on transforming customer experience through Salesforce solutions. We specialize in Salesforce architecture, implementations, and integrations that enable enterprises to deliver business value faster. Join our team to work on cutting-edge projects and help industry leaders solve real-world problems with technology.

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Location: Hyderabad, Telangana

Work Type: Full time, 5 days a week in office

Work timings: 11 am - 7 pm Indian Standard Time

Min. Required Job Experience: 15+ years

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Position Overview:

We are looking for a dynamic and highly experienced Salesforce Technical Project Manager with 15+ years of overall experience, including a minimum of 8+ years in Salesforce architecture, development, and platform leadership. This role demands a rare combination of technical depth in the Salesforce ecosystem and end-to-end project management acumen.

The ideal candidate will have a deep command over Salesforce technologies, a proven track record in managing complex, large-scale CRM projects, and the ability to engage with business and technical stakeholders alike. This is a hands-on leadership role where you’ll lead architecture decisions, drive execution, and own the delivery of scalable and secure Salesforce solutions.

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Job Responsibilities:

Salesforce Technical Leadership

• Architect, design, and implement end-to-end Salesforce solutions across multiple clouds including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
• Develop high-quality, scalable code using Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and asynchronous processing (Batch Apex, Queueables, Future methods).
• Lead complex, enterprise-grade custom development efforts including multi-org architecture, multi-cloud deployments, and cross-functional integrations.
• Establish and enforce Salesforce development best practices, coding standards, and technical governance across internal and vendor teams.
• Deep involvement in Salesforce release strategy, environment planning, and CI/CD pipeline implementation using tools such as Salesforce DX, Git, Copado, Gearset, or AutoRABIT.
• Collaborate with Enterprise Architects, Data Architects, and Security teams to ensure compliance, scalability, and performance optimization.

Salesforce Configuration & Platform Expertise

• Expert in point-and-click configuration, including Flows, Process Builder, Approval Processes, Validation Rules, Custom Metadata, and Custom Settings.
• Design and maintain robust data models, sharing rules, role hierarchies, and security configurations aligned with enterprise needs.
• Lead the enablement of advanced platform features such as Einstein Analytics, Platform Events, Custom Permissions, Named Credentials, etc.
• Ensure alignment with Salesforce platform limits, licensing constraints, and integration patterns.

Project & Program Management

• Drive the end-to-end delivery of complex Salesforce initiatives including scope definition, estimation, planning, execution, testing, and production rollout.
• Translate ambiguous business requirements into technical solutions, ensuring strong alignment between business goals and platform capabilities.
• Create and maintain comprehensive project plans, risk registers, RAID logs, sprint backlogs, and stakeholder communication frameworks.
• Manage cross-functional teams including developers, admins, QA, BAs, and integration partners, ensuring alignment to delivery timelines and technical quality.
• Conduct and lead scrum ceremonies, backlog grooming, sprint planning, and retrospectives for Agile project execution.
• Maintain project health via metrics tracking, KPIs, burn-down charts, and provide regular updates to executive sponsors and steering committees.
• Proactively manage risk, change control, scope creep, and delivery bottlenecks, ensuring timely escalations and course corrections.

Required Qualification:

• Salesforce Expertise (7+ years)
• Advanced hands-on skills with Apex, LWC, SOQL, SOSL, Visualforce and REST/SOAP APIs.
• Deep knowledge of Salesforce security architecture, data sharing models, and role hierarchies.
• Strong experience with Salesforce Integration Patterns, External Services.
• Named Credentials, and Middleware tools (MuleSoft, Boomi, Informatica, etc.).
• Experience with Salesforce AppExchange product evaluations, installation, and managed/unmanaged package handling.
• Hands-on with Salesforce DevOps, branching strategies, and automated deployments using Salesforce DX and metadata APIs.
• Proven experience in multi-org environment governance and managing
• Salesforce limits, governor thresholds, and performance bottlenecks.
• Preferred Certifications:
  
  • Salesforce Platform Developer I & II
  • Salesforce Application Architect and/or System Architect
  • Salesforce Integration Architecture Designer
  • Salesforce Certified Administrator / Advanced Administrator
  • Scrum Master Certification (CSM or equivalent) is a plus

Project Management Expertise (5+ years)

• Proven experience in managing and delivering enterprise CRM programs, with large user bases, distributed teams, and tight delivery schedules.
• Strong skills in project planning, estimation, cost tracking, resource allocation, and stakeholder management.
• Deep experience with Agile (Scrum/Kanban), and exposure to hybrid or Waterfall methodologies where needed.
• Ability to manage multiple workstreams, vendors, and internal stakeholders concurrently.
• Strong command of tools like JIRA, Confluence, MS Project, Trello, ServiceNow, etc.
• Excellent communication and reporting skills, including executive presentations and C-level updates

‍Additional Technical Skills:

• Hands-on experience with Salesforce DevOps pipelines (Copado, Gearset, Jenkins, Bitbucket, GitHub Actions).
• Knowledge of API security standards (OAuth 2.0, JWT, TLS/SSL) and compliance requirements.
• Familiarity with Salesforce Shield, Event Monitoring, and platform encryption.
• Experience with ETL processes, data migration, and large-volume data handling (Data Loader, Data Import Wizard, Workbench).
• Understanding of master data management (MDM) and Salesforce data stewardship practices.

Preferred Qualification:

• Background in regulated industries such as BFSI or Healthcare
• Exposure to Salesforce Industries (Vlocity) and industry-specific CPQ/data models.
• Experience with Einstein, Tableau CRM, or integrating AI/ML platforms.
• Involvement in user adoption strategies, change management, and end-user training programs.

Soft Skills

• Strong leadership and team mentoring ability.
• Excellent interpersonal and stakeholder engagement skills.
• High attention to detail and commitment to quality.
• Ability to work under pressure, prioritize, and meet tight deadlines.
• Problem-solving mindset with a proactive and solution-oriented approach.

Educational Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.
• PMP, PRINCE2, or Agile/Scrum certifications are a strong plus